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Grievance Redressal Mechanism Details

Grievance Redressal Mechanism

PLEASE CONTACT THE CONCERNED EXCHANGE(S)/DEPOSITORY AT:
Name of Stock Exchange/Depository Contact Telephone Nos. Contact E-mail ID
Bombay Stock Exchange Limited (91 22)2272 8517/8097 dis@bseindia.com
National Stock Exchange of India Ltd. (91 22)2659 8190/91/1800 266 058 ignse@nse.co.in
Central Depository Services (India) Limited 1800-200-5533 complaints@cdslindia.com
National Securities Depository Limited (91 22) 2499 4200 relations@nsdl.co.in
Multi Commodity Exchange of India Limited (91 22) 6649 4040 grievance@mcxindia.com
Indian Commodity Exchange Limited (9122) 4038 1546 grievance@icexindia.com

Grievances Redressal Mechanism

Information regarding Grievance Redressal Mechanism

Filing complaints on SCORES - Easy & quick:- a) Register on SCORES portal, b) Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, Email ID

Benefits:- a) Effective communication, b) Speedy redressal of the grievances

SCOREs Portal

CIN - U67120WB2005PLC103839 SEBI Single Registration Number : INZ000247937 

GATEWAY DERIVATIVES PVT LTD: INZ000107234

Open an Account Procedure for filing a complaint Downloads Feedback Written Policy Documents Grievance Redressal Mechanism Investor Charter & Disclosure Cyber Security Awarness Advisory For Investors Advisory For 6 KYC Attributes Investor Complaints Client Registration Documents in Vernacular Language Grievance Redressal Mechanism Details Advisory And Notices Risk Disclosure on Derivatives
Attention Investors
Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month Issued in the interest of Investors.
All clients are requested to record their email id for electronic dispatch of contract and statement. In case of electronic contract note, the link/login for the same is available on website for download.
Pay 20% upfront margin of the transaction value to trade in the cash market segment. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investors account.
Submit application letter along with photocopy of PAN and address proof requesting activation of Dormant Account.
All clients are requested to providing the NEFT details of your bank account for receiving directly credit to your account by online. Please submit a cancel cheque in your operating branch.
Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month Issued in the interest of Investors.
All clients are requested to record their email id for electronic dispatch of contract and statement. In case of electronic contract note, the link/login for the same is available on website for download.
Pay 20% upfront margin of the transaction value to trade in the cash market segment. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investors account.
Submit application letter along with photocopy of PAN and address proof requesting activation of Dormant Account.
All clients are requested to providing the NEFT details of your bank account for receiving directly credit to your account by online. Please submit a cancel cheque in your operating branch.

Gateway Financial Services Ltd.
NSE: CM, FO, CDS | BSE: CM | SEBI Reg. No.  INZ000247937
GATEWAY DERIVATIVES PVT LTD: INZ000107234
Registered Address: Gatewayfin Financial Services Ltd.Jasmine Tower 31, Shakespeare Sarani 2nd Floor Room No 209-210 Kolkata : 700017
For any grievances/complaints Email us at – gatewaytrust@gmail.com
Please ensure you carefully read the risk Disclosure Document as prescribed by SEBI. We do not share client details with any third party and do not sell any tips or recommendations. In case anyone calls you posing as an executive offering/inducing you to trade, please report to us at 033-2248-0435/37 Post yo Gateway Financial Services Ltd. Your complaints w.r.t informing market manipulation/fraudulent activities on email id: report-mktmanipulation@nsdl.com

SEBI INVESTOR WEBSITE SEBI NSE BSE MCX NSDL CDSL ICEX NCDEX Scores Smart ODR E-Voting [NSDL] E-Voting [CDSL] IRRA Link Client Collateral (NSE) Client Collateral (MCX) CVLKRA NDML KRA Dotex KRA Karvy KRA CAMS KRA CVL KRA KYC Validation Link NDML KRA KYC Validation Link NSDL e-SERVICES NSDL Stamp Duty Calculator DISCLAIMER PRIVACY POLICY Refund & Cancellation POLICY TERMS AND CONDITIONS POLICIES & GUIDELINES
Attention Investor
Prevent unauthorized transactions in your account: Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from the Exchange on your mobile/email at the end of the day(Issued in the interest of Investors)  KYC is a one time exercise while dealing in the securities markets. Once KYC is done through a SEBI-registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
Attention Investor
No need to issue cheques by investors while subscribing to the IPO. Just write the bank account number and sign in the application form to authorize your bank to make the payment in case of an allotment.There is no need to worry about the refund as the money remains in the investor's account.
Attention Investor
Check your Securities/MF/Bonds in the Consolidated Account Statement issued by NSDL/CDSL every month.

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